Contact information

Customer service number
09 2535 3100

Customer service during summer
Mon to Thu from 9 am to 11 am and 12 noon to 3 pm
Fri from 9 am to 11 am

Due to the renovation of our office building there may be some interruptions in our customer service during August.

Postal address
Ratavartijankatu 2 B

Street address
Ratavartijankatu 2 B, 1st floor (entrance from Junailijankuja, then take the lift down to 1st floor)
Customer visits by appointment only Mon to Fri from 9 am to 1 pm. Book your appointment in advance t. 09 2535 3100 or asiakaspalvelu [at]

09 2535 3131

asiakaspalvelu [at]

Please note that our email is not secure, and therefore we do not recommend it for the transmission of messages containing sensitive information (e.g. personal identity numbers). If you send us a message containing sensitive information at your own risk, we will reply to you using secure email. Our electronic membership forms and electronic services operate over a secure connection.